Eclipse UC

Eclipse Unified Communications platform enables your business to communicate efficiently and work anywhere.

With Eclipse, enterprise end users have access to an intuitive mobile and desktop applications with outstanding features that enhance communications. Administrators can manage their unified communications settings from the mobile or the desktop clients as well.

Eclipse UC business multi-platform communications

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Key Features

Multi-platform support (PC, iOS, Android)

Presence management

Contacts management

Caller ID and forwarding rules managment

Video conference service

Instant messaging & voicemail

ACD login & logout

IP terminal management

Multi Platform Support

Access your Eclipse interface wherever you want, from your PC, Mac or from your smartphone

System Integration

Eclipse can integrate with more than 20 CRM solutions (Salesforce, Microsoft Dynamics, Sugar CRM, Zoho CRM, etc):

This integration includes features such as:

  • Click to Call directly from Eclipse
  • Contact information screen popup on incoming call
  • Contact search from Eclipse to your CRM system

Collaboration

In addition to a user managed telephony portal and a phone remote controller, Eclipse is also a collaboration tool. The application (web and desktop) enables users to display employees’ presence state from the company directory and initiate chat sessions.

Users can also enjoy video conferencing and screen sharing with other employees. The full collaboration solution includes:

  • Cross platform support (Desktop, smartphone)
  • Private and shared collaboration spaces
  • Up to 50 participant ino a single collaboration space
  • Remote control
  • Virtual whiteboard
  • Scheduled meetings
  • Private and global chat

Contact Directory

Eclipse's contact administration couldn't be easier. Several contact directories are available to manage departments, employees and services. Groups are easy to manage and it is possible to assign favourite and VIP contacts, manage personal phone numbers, share contacts easily setup speed dial.

Eclipse UC quick feature guide

Still questions about Eclipse UC?

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1300 302 276