Tutorials and How To’s
Plexus Communications provides a selection of How To’s and Tutorials to assist you in self-managing your Telephone System. These are provided in text form, pdf documents and also in some cases as a Youtube Video.
Click the manufacturers below to view the available content:
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Your suggestions and feedback are welcome, please call 1300 302 276 for changes and additions.
NEC Tutorials
General (Most Models)
| Change Extension Keys on an NEC Handset | Text |
| Change the ringing volume on an NEC Handset | |
| Change System Time – DK616, DK824, NDK9000, Xen Alpha, Xen Axis,Xen Master& IPK Phone Systems | Text |
| Change System Time – Xen Topaz | Text |
NEC SV8100
| SV8100 – Change System Time | Text |
| SV8100 – Call Forwarding on DT Series Handsets | Text |
| SV8100 – Listen to On Hold Music Through Your Handset or Headset | Text |
| SV8100 – Program speed dials | |
| SV8100 – Change ring tone | |
| SV8100 – Transferring calls to another extension | |
| SV8100 – Setting your handset on Do Not Disturb (DND) and cancelling DND | |
| SV8100 – Checking your voicemail when out of the office | |
| SV8100 – Changing the name on your handset display |
NEC SL1100
| Voice mailbox set up greeting & name | |
| Voice mailbox set up security code | |
| Forward calls to your voice mailbox | |
| Cancel forwarding calls to your voice mailbox | |
| Check your voice mailbox | |
| Transfer calls to another extension’s voice mailbox | |
| (12 & 24 button handset) – Establish a conference call | |
| (12 & 24 button handset) – Place a call on hold | |
| (12 & 24 button handset) – Transfer a call | |
| (12 & 24 button handset) – Adjusting the volume | |
| (12 & 24 button handset) – Programming personal speed dial | |
| (12 & 24 button handset) – Call pick up | |
| (12 & 24 button handset) – Forward calls to another extension | |
| (12 & 24 button handset) – Cancel forwaring calls to another extension | |
| (12 & 24 button handset) – Set & cancel Do Not Disturb (DND) | |
| (12 & 24 button handset) – Listen to background music | |
| (12 & 24 button handset) – Change ring tone | |
| (12 & 24 button handset) – Set time & date |
NEC SL2100
| How to change a message on the system | Text |
| SL2100 nMail Quick Guide for Multiline Display Telephone | |
| How to change the time and date | Text |
NEC SV9100
| How to make calls handsfree | Text |
| How to transfer calls | Text |
| How to page | Text |
| How to conference call | Text |
| How to set up station name assignment | Text |
| How to use call forwarding | Text |
| How to set up do not disturb | Text |
| How to change the time | Text |
| How to set up room monitor function | Text |
| How to use directory dialling | Text |
| How to use speed dialling | Text |
| How to program one-touch buttons | Text |
| How to set up your NEC Mobile Softphone |
Samsung Tutorials
General (Most Models)
| Add additional programmable keys | Text | |
| Answer another extension or group remotely | Text | |
| Interrupt or automatically callback a busy extension | Text | |
| Systems Tones explained | Text | |
| Using the Paging function | Text | |
| Change handset Ring Tone | Text | |
| Change system Date and Time | Text | Video |
| Using the Conference Call function | Text | |
| Using the DND (Do Not Disturb) function | Text | |
| Extension Security and Passcodes | Text | |
| Install or Remove a headset | Text | Video |
| Listening to On Hold Music through your handset or headset | Text | |
| Using the Alarm and Reminder function | Text | |
| Set or change an extensions name | Text | Video |
| Speed Dial function explained | Text | |
| Voicemail – how to check your voicemail messages when out of the office | ||
| Voicemail Menus and Functions explained | Text | |
| Record outgoing Voicemail message | Video | |
| Change your Voicemail passcode | Video | |
| Waiting for an outside line | Text | |
| Handset Volume Controls | Text | |
| Unlock locked or frozen (continually engaged) outside lines | Video | |
| Set or cancel call diversion on a system using PSTN lines | Video | |
| Set call forward to another extension ot external number |
Samsung OfficeServ 7030/7100/7200/7400
| How to change your personal voicemail greeting |
Samsung iDCS
| iDCS Handset Layout details | Text |
Samsung SMT-i5220
| Handset Setup guide | Text |
| Basic On-screen menus explained | Text |
| Using the Call Forward function | Text |
| Call handy hints and shortcuts | Text |
| Using the Conference Call function | Text |
| Handset layout and functions | |
| Using the Login function | Text |
| Using the text input function | Text |
| TSI (Telephone Status Indicator) and LCD Icons explained |
Panasonic Tutorials
Panasonic NS700
| Personal speed dial | Text |
| Call transfer | Text |
| Set up do not disturb | Text |
| Multiple party conversations | Text |
| Call forwarding | Text |
| How to change time and date on Panasonic KX-T7625, KX-T7630, KX-T7633 & KX-T7636 handsets | Text |
Avaya Tutorials
| Avaya IP Office 1408 – Calls and conference handling, redirecting and transferring calls, adding contacts and using voicemail | |
| Avaya IP Office 1416– Calls and conference handling, adding/editing contacts and other features configuration | |
| Avaya IP Office 9508 – Call and conference handling, redirecting and transferring calls, adding contacts and using voicemail | |
| Tips and tricks | Text |
Hosted PBX Tutorials
| How to record and manage holiday messages |
Additional Tutorials
- Tutorials NEC SV8100 Listen To On Hold Music
- Tutorials NEC Change Time Xen Topaz
- Tutorials Change Time NEC SV8100
- How to answer calls (NEC SL1100 Phone)
- Tutorials Samsung Change Extension Name
- Tutorials Samsung System Tones Explained
- Tutorials Samsung Alarms and Reminders
- Samsung DCS Euro Handset User Guide
Plexus is constantly adding and refining content on this page.
Your feedback and suggestions are welcome
Please call 1300 302 276
