Samsung – Answering another Extension or Group Remotely


Group Call Answer

Group Calls are programmed by your technician and cause 2 or more extensions to ring when a certain number is dialled by an outside caller.


If your extension is not part of the group but you need to answer a call, left your handpiece or press the Speaker button then dial 66 plus the desired group call number (01-20)


Extension Remote Answer

To answer a call that is ringing at an extension other than your own, lift your handpiece or press the Speaker button then dial 65 plus the extension number you wish to answer.



Plexus Communications hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call Plexus for further information  1300 302 276