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Frequently Asked Questions

Find answers to commonly asked questions about business phone systems. If you can’t find the answer you’re looking for, call us on 1300 302 276 or email service@plexus.com.au.

User Guides

Find a user guide or manual for Samsung, NEC, Alcatel, Yealink and Panasonic phone systems and phone handsets. If you can’t find the user guide you are looking for, call us on 1300 302 276 or email service@plexus.com.au.

Phone system tutorials & How-tos

Plexus Communications provides a selection of How To’s and Tutorials to assist you in self-managing your Telephone System. These are provided in text form and also in some cases as a Youtube Video.

Hosted VoIP Platform user guides

Plexus Communications provides a selection of help resources to assist you in self-managing your hosted communications services.

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  • Customer Reviews

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    4.8 35 reviews

    • Avatar Michael Stillman ★★★★★ 9 months ago
      I have dealt with Plexus for over 15 years & have found them extremely professional & have always delivered on time, & we have their VOIP phones in our office which are … More fantastic.
    • Avatar PKD Partners ★★★★★ 6 months ago
      Great service and highly recommended. Very professional and excellent communication throughout the whole process. The team has been very helpful and always available to assist us.
    • Avatar Whitney Beadman ★★★★★ 8 months ago
      I would highly recommend anyone reaching out to the team at Plexus for any business communication issues. The team are professional with super prompt reply and technicians. Big shout … More out to Faye for all her exceptional communication and Jack the technician. So incredibly happy to be assisted so promptly and have the issue resolved. Great work Plexus

  • View all Reviews

    • We are committed to providing you with the highest standard of service. Plexus Communications is a proud member of the following regulatory bodies.

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    Servicing Melbourne and Geelong area, Sydney, Brisbane, Adelaide, Perth.

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