Samsung – Waiting for an Outside Line to be available

If you try to make an outside call and receive a busy tone, this can mean that all outside lines are in use.

You can set your Samsung Telephone System to automatically call you when a line becomes available. This is known as a Callback.

Request a Callback

While listening to a busy tone, dial 44. You will hear a confirmation tone.

When an outside line becomes available, your extension will ring.

Lift the handset or press the speaker button.

Listen for dial tone then make your outside call as normal.

Cancel a Callback

While listening to a busy tone, dial 44

When you hear the confirmation tone, press the Hold button


If you do not answer a callback within 30 seconds, the callback will be cancelled.

Plexus Communications hopes that this information is of value to you. Please contact us for any additional advice regarding your Telephone Systems and Telecommunications requirements. We specialize in the supply and installation of Telephone Systems from Major Brands such as Samsung, NEC Alcatel and Aristel as well as a range of quality Commander Systems. We provide and a range Voicemail Solutions from Samsung Telephone Systems, NEC Telephone Systems, Alcatel Telephone System and Aristel Telephone Systems, Conference Phones, Headsets from Plantronics and GN Netcom as well a range of discount telephone calls to local, National. International and calls to mobiles destinations.

Call Plexus for further information  1300 302 276